MDBooked
For cosmetic surgery practices and med spas in Florida

Every inquiry answered. More appointments on your calendar.

Someone calls about a tummy tuck at 7pm. Your front desk has gone home, so they call the next practice on Google. MD Booked picks up every call and message, day or night, and puts the appointment on your calendar.

After hours, SaturdayExample
  1. Missed callTexted back in under a minute
    Booked
  2. Call: breast augmentationAsked about recovery time and financing
    Booked
  3. Instagram DM: BBLNot ready yet, follow-up set for Thursday
    Following up
  4. Web form: rhinoplastyCalled within five minutes
    Booked
  5. Text: lip fillerQuoted a range, sent the booking link
    Booked
Monday 8:00a: four appointments booked, one in follow-up
The cost of a missed call

What are unanswered calls costing you?

Four quick guesses. Move the sliders to match your practice.

Calls, texts, DMs and web forms from new people.
Calls that go to voicemail, and messages nobody answers within the hour.
Out of every 100 people who reach you, how many book.
Lost each month $0

Your numbers, your estimate.

What we do

More appointments from the leads you already have.

We set it up and run it for you. Nothing new for your team to learn or watch.

Every call answered, 24/7

Nights, weekends, lunch breaks. Every caller gets an answer and an appointment.

  • Missed calls get a text back within a minute
  • Forms and DMs get a reply in minutes
  • Follow-up until they book, for people who need time to decide

Every old lead called back

Everyone who asked about a procedure and never booked is still in your phone, your inbox and your records.

  • We reach out to every one of them
  • The ones who are ready go on your calendar
  • Revenue from leads you already paid for

Every happy patient asked for a review

The practice with more Google reviews gets the call. We help you be that practice.

  • Every patient asked for a review after their visit
  • Unhappy replies sent to you right away, so you can fix it
  • More reviews, month after month, without your staff chasing them
How it starts

Three calls from first hello to live.

  1. Diagnostic call

    We find where inquiries slip through at your practice: after hours, on hold, in the DMs, in the old lead list.

  2. Demo call

    We show you how it works on the kinds of calls you get. You hear it answer, book and follow up.

  3. Onboarding

    We set it up with your treatments, prices and calendar. You keep your number. Your team keeps working the way they do.

How we compare

Software gives you the tools. We do the work.

Answering services take messages. Practice software gives you a login and leaves the work to your team. We do the work.

MD BookedAnswering servicePractice software
Books the appointment on the call✓✕Takes a message✓Some only take a request
Follows up until they book✓✕~If your team sets it up
Revives old leads✓✕~If your team runs it
Set up and run for you✓~Phones only~Help with setup, then your team runs it
Works with the phones and software you already use✓✓~Some make you switch
✓ Yes– Partly, or at extra cost✕ No
Who you'll work with
Nikita Gorodzhiy, founder of MD Booked
Nikita GorodzhiyFounder

You'll work with Nik directly.

Before MD Booked, Nik was Chief of Staff to the CEO of a $5 billion tech company with 3,700 employees. He built the operating systems that kept it running.

Now we build and run the system that answers, books and follows up for your practice. When you have a question, you call Nik, not a support line.

Questions

What owners ask first.

How do you know what to say about my practice?

Before we go live, we learn your treatments, price ranges, policies and how your appointments work. You approve all of it. You'll hear it for yourself on the demo call.

Do I have to change my phone system or software?

No. You keep your number, and appointments go onto the calendar you already use. We check how it fits with your setup on the diagnostic call.

What about medical questions?

We answer the questions your front desk answers: treatments offered, price ranges, recovery basics, what to expect at the appointment. Anything clinical goes to your team.

Do you only work with practices in Florida?

For now, yes. We're starting with cosmetic surgery practices and med spas in Florida, so we can work closely with each one.

What does it cost?

It depends on your inquiry volume and which parts you need. You'll get a price on the demo call, next to what missed calls cost you now.

Diagnostic call

Stop paying for leads nobody answers.

Talk to Nik. We'll find where inquiries slip through at your practice and what it would take to answer every one.

Book your diagnostic call